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Maintenance

Maintenance with a wide range of PABX (Private Automatic Branch Exchange) and Key Telephone systems from globally recognised manufacturers including; Avaya, Mitel, Alcatel and Cisco, our partnerships mean we are ideally placed to supply, install and commission a system that best suits your requirements.

This could be anything from a small office system for a handful of users, to a digitally-linked network of multiple systems in different locations that operate and feel as if they were on a single site. The benefits to be gained from the deployment of Analogue, Digital, DECT Cordless, ISDN or IP Telephony handsets will vary depending on your users' requirements.

For instance, the role individuals perform in an organisation, where they are situated and what type of connectivity they have access to. Typically, you will require a mixture of different handsets to create the most cost effective solution without compromising on the functionality to which users have become accustomed.

IP telephony works by converting voice communications into data packets. Telephones are connected to data ports on the IP network. But the function of a telephone can easily be provided using a device that is already connected to the network - the PC.

Terms such as client-server telephony, telephony-enabled LAN, pure IP telephony, converged telephony, and LAN telephony all describe the same fundamental, distributed IP telephony architecture. Simply put, Avaya supports both distributed (client-server) IP telephony and IP-enabled PBXs without forcing customers to compromise on either approach.

Instead of a separate, multi-line phone beside the PC at each desk, IP telephony allows software on the PC to serve as a "soft" phone. Software, unlike telephone hardware, is easily upgraded and enhanced, without work disruption, without equipment cost… without even visiting every desk.

The concept of transmitting voice over a data network is exciting to companies that are maintaining intranet connections for all of their branch offices, while paying for voice circuits to PBXs in those same locations. The cost savings alone are appealing - although security, reliability, and quality questions can make network managers apprehensive about IP telephony. That's why Choice4Voice offers comprehensive solutions for delivering secure, scalable IP telephony across the enterprise.

Choice4Voice combines these solutions with services to ensure that the network will handle voice with the utmost quality and reliability. Choice4Voice Services help companies select the right solutions, assess the readiness of the LAN to carry voice traffic, implement the solutions, and maintain them after installation.